H Hotel

This hotel can be called a terrible, dark, dirty, and fraudulent existence. If I had not had to, I would never have checked out early and then found another hotel to leave. First of all, I arrived in Malta on an early morning flight and arrived at the hotel between 1am and 2am. When I parked, I saw a mess at the door of the hotel and a drunk woman was climbing and vomiting on the ground! A group of ladies surrounded the hotel security and chatted with them, making noise and not leaving. It is worth noting that this is a four-star hotel. In terms of guest safety, if other non-guests gather in the hotel, the hotel should invite them to leave! But they did not do so, just expressed helplessness and chatted with them. There are great hidden dangers in hotel safety! It is worth noting that there are bar areas all around the hotel, and there are many dilapidated and ongoing projects nearby. Even when checking out in the morning, when waiting for the car at the door of the hotel, you will step on broken glass bottles and no one will sweep them away. It is simply outrageous. Although the hotel expresses that they have a high degree of cleanliness, through the hotel's external image and the fact that the swimming pool was open to the audience that night, it was suddenly opened the next morning, and the cleanliness of the hotel swimming pool is doubtful. So after reading other netizens' comments about the hotel pool being too turbid, even if the room surface was clean enough (in fact, you couldn't see clearly because the room was dim and the floor was black, even if there was other people's hair, you wouldn't feel it), you would still feel dirty inexplicably. So I didn't use any towels in the hotel that night to avoid getting sick! About the room issue: The room this hotel gives you is just like what the previous netizen commented, they will cheat you on your room. I booked a luxury side suite but they provided me with an elegant balcony suite. I took the order and the pictures of the trip to the hotel to discuss, but they didn't think they provided the wrong room, and expressed that the suite in my picture was a signiture and needed to be upgraded. I rejected this suggestion. They have always emphasized that there are many types of rooms and pictures are not everything... I firmly believe that if I book a hotel not through pictures or the pictures and texts don't match, then why should I order this hotel? During the check-out period, I argued with the front desk manager through this argument, but their focus was only: my behavior might attract other guests' attention, so they concluded that they would help me change a room to a higher floor, but it was also inconsistent with the pictures, and they repeatedly asked me to pay more if I wanted to match the pictures. So, are they trying to solve the problem or avoid it? In addition, the room card is not easy to use. When they get on the elevator, not every card can be swiped successfully, and sometimes they need help from others to get on. It's amazing that even if there is a door handle in the room, they don't twist it open, but push the door open in the door. The door handle seems to be a design... It's very troublesome. And in the hotel corridor in the early morning, you can also hear other **** sounds that shouldn't be heard. The atmosphere of the whole hotel is also centered around that feeling, which is inconsistent with the hotel's positioning for itself and has a feeling of a clock hotel. The first night, the hotel was arranged on the second floor, with the street downstairs. Even after the party ended at 3 or 4 in the morning, those drunk people would still refuse to leave the street. I heard a lot of loud screams and shouts at night. Although the hotel said that there were two glass doors on the balcony for soundproofing, I could still hear them clearly on the second floor, which was of no help and I couldn't sleep at all. The room layout can be called horrible and depressing. The all-black and gold design does not match the fashionable and luxurious style in the picture. Imagine that when you sleep, the bed faces two mirrors, which is completely ***. There are only a few lights in the room, and the room is dim. Even ordinary activities and writing are difficult. They use marble floor tiles. Even if there is no water on the ground, wearing slippers will be inexplicably slippery..... Moreover, the hotel's ventilation system will emit a cheap fragrance that will be sprayed from the air conditioning system from time to time in the room. For people with sensitive noses or sensitive sense of smell, it is even torture. I have tried to communicate with the hotel front desk about the room problem, and they refused any generous request, so I had to communicate through Ctrip's agent. I tried to call the hotel front desk but no one answered. I had to communicate with the front desk. However, there were no local Maltese people at the front desk, mainly black people. After the slight dispute after the communication the night before, I didn't want to go to the front desk again. Due to the hotel's service attitude, environment and surrounding conditions, I decided to check out immediately the next day. A white female manager on duty at the front desk that day asked you why you wanted to check out, but they were indifferent to your complaints and felt that they were used to it. At the same time, you can feel the playful and disdainful attitude towards Asians through the eyes of your manager at the front desk, so I gave up communication and let trip handle it. When dealing with check-out and deposit, I asked them to return the deposit of $400 for two rooms. They spent a full half an hour checking the check-out and tried to find any flaws, but since I didn't touch anything, they didn't have the opportunity to charge overtime (of course, this was just cautious after reading the comments of other netizens). It is worth noting that this hotel does have a long swimming pool, but they are open to the public. At night, you can see non-hotel guests using the elevator to go to the swimming pool and down, and the noisy music on the rooftop can also be heard underground. If you want to enjoy the swimming pool, you will be 100% disappointed! There is also a nightclub downstairs, which is why you will see these drunk men and women coming up from the hotel's negative 1st floor after arriving at the hotel, some taking the elevator down from the rooftop and gathering in the lobby. Not only will I not come to this hotel again, this group will also be permanently blacklisted. It is simply the most disgusting and unacceptable hotel experience in my life. If you want to say that it is suitable for young people who like to live in a lively place, I would say that although this area is a nightclub area, this hotel is simply positioned as a clock hotel. If you want to have fun and be safe, this is not a suitable choice. The price-performance ratio is extremely low, and you will also feel that you have been blatantly defrauded by the hotel. It will be the reason why I have an aversion to Malta! I don't think it's trip's fault, because I checked the official website of H hotel and their hotel and the room type pictures provided by trip are the same. Therefore, if I have the opportunity and see other guests' comments, I will say that Trip should consider whether to continue their cooperation with this hotel! Because I believe there will be more victims. Thanks to Ctrip's Sherry customer service specialist for helping me communicate with the hotel and Ctrip's superiors from the early morning of check-in to the afternoon of the next day before check-out. They also understood the room and hotel environment issues I raised and were willing to compensate for my losses!

Alright

Это конечно, просто преступление жить одной в таком отеле) где зеркальный потолок над кроватью, тёмные, томные тона, прозрачный душ, классные зеркала... вообщем, надеюсь, когда-то вернуться сюда парой. Абсолютный must have, кто едет парой на Мальту. Рядом вечеринки. Двойные окна (!) уменьшают звук, total black шторы дают возможность выспаться. На басскйне по пятниыам вечеринки, доя гостей отеля беспоатно. Мне понравилось!